T-Cubed is a trouble ticket manager for logging and reporting trouble incidents for a wide variety of environments. T-Cubed was originally designed for IT support calls, but is generic and flexible enough that it can be used in a wide variety of other environments, such as:
Some of T-Cubed's many attractive features include:
T-Cubed collects and records the following data for each new trouble ticket:
T-Cubed is a small and compact application with a small footprint (around 8MB when newly installed) and requires minimal system resources to run, making it ideal for installation on most any size computer or laptop.
Ticket tracking at multiple levels
Detailed ticket progress entries
T-Cubed's primary feature that makes it a unique and powerful tool is its ability to allow multiple users to share a common trouble ticket database from anywhere where they have access to a local area network, or an Internet connection. This is accomplished by a companion utility called the T-Cubed DSA (Data Synchronization Agent)
The T-Cubed DSA is installed on a computer that all T-Cubed users can access via a TCP/IP network connection, and holds a copy of the entire trouble ticket database. With the DSA, T-Cubed users from anywhere around the world can share their ticket data and keep synchronized with everyone else.
If you don't need multi-user support and plan to install T-Cubed on a single computer station with a single user, we offer T-Cubed Lite. You get all of T-Cubed's great trouble ticket tracking features but without the DSA support.
T-Cubed and the T-Cubed DSA are free to try for an unlimited period of time. The trial, unregistered version of T-Cubed is limited to handling a maximum of 20 trouble tickets and up to 2 users can connect to the T-Cubed DSA. Purchasing a software license and registering your software will remove these limitations.
The type of license purchased determines the number of users permitted to connect to the T-Cubed DSA using that license and share ticket data. A single-user license allows 1 user to connect to the T-Cubed DSA with that license. Multi-user licenses allow multiple users to connect to the T-Cubed DSA with the same license.
|T-Cubed (Standard Edition)
DSA support, designed for multi-user environments
|T-Cubed Standard version 2.00||FREE! Download|
|T-Cubed User's Manual||Download|
|T-Cubed Standard - Single User License||$24.95 DISCONTINUED|
|T-Cubed Standard - 5 User License||$79.95 DISCONTINUED|
|T-Cubed Standard - 10 User License||$129.95 DISCONTINUED|
|T-Cubed Standard - 25 User License||$199.95 DISCONTINUED|
|T-Cubed DSA version 2.00||FREE! Download|
|T-Cubed DSA User's Manual||Download|
|T-Cubed (Lite Edition)
No DSA support, intended for single isolated user use
|T-Cubed Lite 2.00||FREE! Download|
|T-Cubed Lite - Single User License||$29.95 DISCONTINUED|